1. Introduction
PDF Stamper ("we", "our", or "us") operates pdfstamping.com. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service.
We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Information We Collect
2.1 Personal Information
When you register for an account, we collect:
- Email address
- Password (encrypted)
- API keys (if you use our API)
- Payment information (processed securely through Stripe)
2.2 Usage Data
We collect information about how you use our service:
- PDF processing logs (timestamps, file sizes, processing parameters)
- Credit usage
- API calls and responses
- Browser type and version
- IP address (anonymized for analytics)
2.3 Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service. You can control cookie preferences through our cookie consent banner.
Essential Cookies: Required for authentication and core functionality
Analytics Cookies: Google Analytics (only with your consent) - used to understand how visitors use our site
3. Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
- Contract: To provide our PDF stamping service
- Consent: For analytics and marketing communications
- Legitimate Interest: To improve our service and prevent fraud
- Legal Obligation: To comply with tax and financial regulations
4. How We Use Your Information
We use your data to:
- Provide and maintain our service
- Process your PDF files according to your instructions
- Manage your account and credits
- Process payments
- Send transactional emails (order confirmations, password resets)
- Send marketing emails (only if you opted in - you can unsubscribe anytime)
- Improve our service and user experience
- Detect and prevent fraud or abuse
5. Data Storage and Security
PDF Files: Uploaded PDF files are processed and then automatically deleted within 24 hours. We do not permanently store your PDF content.
Database: Account information and logs are stored securely with encryption.
Security Measures: We use industry-standard security including SSL/TLS encryption, secure password hashing (bcrypt), and regular security audits.
6. Data Sharing and Third Parties
We do not sell your personal data. We share data only with:
- Stripe: Payment processing (PCI-DSS compliant)
- Brevo: Email delivery service (GDPR-compliant)
- Google Analytics: Website analytics (only with your consent, IP anonymization enabled)
All third-party services are GDPR-compliant and bound by data processing agreements.
7. Your Rights (GDPR)
You have the following rights regarding your personal data:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent for analytics or marketing
To exercise any of these rights, please contact us at: privacy@pdfstamping.com
8. Data Retention
- PDF Files: Deleted within 24 hours of processing
- Account Data: Retained while your account is active
- Processing Logs: Retained for 90 days for troubleshooting
- Financial Records: Retained for 7 years (legal requirement)
Upon account deletion, all personal data is permanently deleted within 30 days, except for financial records required by law.
9. International Data Transfers
Our servers are located in the United States. If you are accessing our service from the European Union or other regions with data protection laws, please note that your data will be transferred to and processed in the United States.
We ensure adequate protection through:
- Standard Contractual Clauses (SCCs) with service providers
- Compliance with GDPR requirements for international transfers
10. Children's Privacy
Our service is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.
11. Marketing Communications
We may send you marketing emails about new features, special offers, or updates. You can:
- Unsubscribe anytime by clicking the "unsubscribe" link in any email
- Manage your email preferences in your account settings
- Contact us to opt out: privacy@pdfstamping.com
12. Cookie Management
You can manage your cookie preferences:
- Through our cookie consent banner (shown on first visit)
- By visiting our Cookie Policy page
- Through your browser settings
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new policy on this page
- Updating the "Last updated" date
- Sending an email notification (for significant changes)
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
15. Supervisory Authority
If you are located in the EEA and believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection authority.
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